CloseTrack privacy
Privacy Policy
Last updated: October 21, 2026
CloseTrack is a simple customer relationship tool for solo real estate agents. This policy explains what information we collect, how we use it, and the choices you have. We keep it deliberately plain: CloseTrack exists to help you stay on top of your contacts and deals, not to trade in your data.
Information we collect
We collect only what we need to run the service:
- Account information — your email address, which you use to sign in with a one-time email code.
- Content you enter — the contacts and deals you create in CloseTrack, such as names, email addresses, phone numbers, lead sources, tags, notes, follow-up dates, property addresses, sale prices, and commission details.
- Payment information — purchases are processed by Stripe. We do not collect or store your full card number; Stripe shares payment confirmation and limited transaction details with us so we can unlock your account.
Your responsibility for client information
CloseTrack is a tool for managing your own client relationships. The contact and deal information in your account is information you choose to enter, and you are responsible for it — including making sure you have an appropriate basis to store and use your clients' details, and that the details you enter are accurate. We process that information on your behalf solely to provide the service to you.
How we use your information
We use the information above only to operate CloseTrack's features:
- To sign you in, including sending one-time sign-in codes to your email address.
- To store and display your contacts, deals, pipeline, and commission estimates.
- To send follow-up reminder emails based on the dates you set.
- To process your purchase and keep your lifetime access active.
- To respond to your support requests and keep the service secure.
Service providers
We rely on a small number of providers to run CloseTrack. Email — including sign-in codes and follow-up reminders — is sent through Resend. Payments are processed by Stripe. CloseTrack is hosted on Cloudflare. Each provider receives only the information needed to perform its part of the service.
We do not sell your data
We do not sell, rent, or trade your personal information, and we do not share it with advertisers. We may disclose information only where required by law or to protect the security and integrity of the service.
Deleting your account and data
You may ask us to delete your account and the data associated with it at any time. Email us at support@useglowlink.com from the address on your account, and we will delete your account, contacts, and deals, subject to any records we must retain to meet legal or accounting obligations.
Security and retention
We use reasonable technical and organizational measures to protect your information, but no method of storage or transmission is completely secure. We keep your information for as long as your account is active, or as needed to provide the service and meet legal obligations.
Changes to this policy
If we make material changes to this policy, we will post the updated version on this page and revise the date above. Questions about this policy can be sent to support@useglowlink.com.