CloseTrack refunds
Refund Policy
Last updated: October 21, 2026
CloseTrack is a one-time purchase, and we want you to buy it with confidence. This policy explains how refunds work.
Seven-day full refund
If you are not satisfied with CloseTrack, you can receive a full refund of the $49 purchase price if you contact us within 7 days of your purchase. No questions about your reasons are required — just reach out within the window.
How to request a refund
Contact us through the Feedback option on this site, or email us at support@useglowlink.com from the email address on your CloseTrack account. Please mention that you are requesting a refund so we can find your purchase quickly.
How refunds are processed
Approved refunds are issued through Stripe to your original payment method. Once we have processed a refund, your lifetime access will be removed and your account will return to the free plan. The time for the funds to reappear depends on your bank or card issuer.
After seven days
Purchases are generally not refundable after the 7-day window, except where a refund is required by law. If something has gone genuinely wrong — for example, you were charged in error — contact us anyway and we will make it right.